|
Institute is An ISO 9001:2000 Certified Government ITI in the state. This shows
our assurance and commitment for quality services. |
|
I.T.I. has formalized, established, documented, implemented and maintained a comprehensive
QMS to meet the quality objectives and to continually improve its effectiveness.
It is also ensured that QMS for the institute conforms to the requirements of ISO
9001:2000 standard.
Benefits of ISO 9001:2000 Certification
* Standardisation of Office Procedures
* Develop systems for efficient working
* Action Plans and Time schedule are devised for completing various types of tasks
* Effective Monitoring Systems to assess the progress of the tasks aimed at achieving
the annual targets and goals of the organisation
* Organisation of Official papers and documentation in a systematic manner
* Introduction different coloured file folders for different branches for easy identification
* Computerisation of Record Keeping
* Regular training to staff members to improve the quality of their working
* Improvement in the office environment
* Housekeeping of the office has been improved
* Effective use of Computers, E-mail and Internet has increased the speed and efficiency
of electronic date collection and management of information
* Quality of services delivered to the society has improved with quick response
time to processing applications and transparency in the system.
|
|
|
|
QUALITY POLICY
Industrial Training Institute shall strive to set exemplary standard for
o Continual quality improvement in skill building.
o Utmost trainee satisfaction.
o Equipping unemployed youth by employable skill.
o Meeting demand of skilled manpower of industry.
o Continual Improvement by offering industry relevant vocational courses.
|
QUALITY OBJECTIVES
|
OBJECTIVE |
INDICATOR / MONITORED BY |
MEASUREMENT FREQUENCY |
TARGET |
|
CUSTOMER SATISFACTION |
Utilisation of Seats
Drop Out Rate
Trade Test Result
|
Annually
Quarterly
Annually
|
100 %
Less than 20 %
75 %
|
|
CONTINUAL IMPROVEMENT |
Trainee Complaints |
Quarterly |
Less than 3 % |
|
PLACEMENT SERVICES |
Campus Interviews
Off Campus Interviews
|
Yearly
Yearly
|
Min 5
Min 20
|
|
